Return and Refund Policy for Claymper
Thank you for shopping with Claymper. We strive to provide you with high-quality herbal cosmetic products. If, for any reason, you are not completely satisfied with your purchase, we offer a straightforward return and refund policy.
Returns
5-Day Return Period
You may return items purchased from Claymper within 5 days from the date of delivery for a full refund or exchange. To be eligible for a return, the item must be in its original condition, unused, and in the same packaging it was received. We reserve the right to refuse returns that do not meet these conditions.
Return Process
Contact our customer support team at [Whatsapp 9306999500] to request a return authorization. Please provide your order number and a brief explanation for the return.
Once your return is approved, you will receive instructions on how to ship the item back to us.
Pack the item securely, including a copy of your order confirmation, and ship it to the address provided by our customer support team.
After we receive the returned item and inspect it, we will process your refund or exchange.
Refunds
Refund Method
Refunds will be issued to the original payment method used for the purchase. Please allow [10] business days for the refund to be processed and appear in your account.
Non-Refundable Items
We do not offer refunds on the following items:
Gift cards or e-gift cards.
Products that are not in their original condition, damaged, or missing parts.
Items returned beyond the 30-day return period.
Exchanges
If you received a damaged or defective product, please contact us immediately to arrange for an exchange. We will cover the cost of return shipping for defective or damaged items.
Contact Us
If you have any questions or concerns about our return and refund policy, please contact us at:
+91 9306999500